Terms & Conditions

Terms & Conditions - the basics

1. INTRODUCTION

Welcome to ARISO.

These Terms & Conditions (“Terms”) govern your access to and use of the ARISO website, online store, and related services. Throughout these Terms, “ARISO,” “we,” “us,” and “our” refer to the ARISO fashion brand and the business operating this website.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.

These Terms should be read alongside our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, where applicable.

2. ELIGIBILITY AND USE OF OUR WEBSITE

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and not to engage in activities that could damage, disrupt, misuse, or compromise our website, services, or business.

You must not attempt to gain unauthorised access to our systems, introduce malicious software, submit fraudulent orders, or use our website in a manner that violates applicable laws.

3. PRODUCTS AND AVAILABILITY

ARISO offers fashion products, including clothing and other items presented on our website.

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other details are accurate. However, slight variations may occur due to lighting, photography, screen settings, manufacturing processes, or the nature of the materials used.

All products are subject to availability. We reserve the right to discontinue products, update product information, or limit quantities where reasonably necessary and permitted by law.

If a product becomes unavailable after you place an order, we will contact you regarding the available options, which may include a refund where appropriate.

4. PRICING AND PAYMENT

All prices will be displayed in the currency indicated on our website at the time of purchase.

Unless expressly stated otherwise, prices may exclude shipping charges, customs duties, import taxes, or other applicable fees. Any additional charges that apply will be communicated in accordance with applicable law.

We reserve the right to correct genuine pricing or listing errors. If an error affects an order you have placed, we will take appropriate steps to notify you and resolve the matter in accordance with applicable law.

Payments must be completed through the payment methods made available at checkout. Orders may not be processed until payment has been successfully authorised or received.

We do not guarantee that every payment method will be available at all times. Payment processing may be subject to the terms and conditions of the relevant third-party payment provider.

5. ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products under these Terms.

An order confirmation email or message acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

An order will be accepted in accordance with the process communicated at checkout and applicable law. We reserve the right to decline or cancel an order where there is a legitimate reason, including suspected fraud, a material listing error, payment failure, or product unavailability.

Where payment has been collected for an order that is subsequently cancelled, any refund due will be processed in accordance with applicable law and our Returns & Refunds Policy.

Please ensure that your delivery address, contact details, product selections, and sizes are correct before completing your purchase.

6. SHIPPING AND DELIVERY

ARISO aims to process and dispatch orders within the estimated timeframes communicated on our website or at checkout.

Delivery estimates are provided in good faith but may be affected by courier operations, customs procedures, public holidays, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information and making reasonable arrangements to receive their orders.

International orders may be subject to customs duties, import taxes, or clearance requirements imposed by the destination country. Responsibility for these charges will be disclosed in our shipping information or at checkout, where applicable.

For further details, please refer to our Shipping Policy.

7. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, and refunds are governed by ARISO’s Returns & Refunds Policy, where published.

Eligible items must be returned in accordance with the conditions, timeframes, and procedures stated in that policy and applicable law.

Depending on the circumstances, returned items may need to be unworn, unused, and in their original condition with applicable tags and packaging intact.

Nothing in these Terms excludes or limits any mandatory consumer rights relating to defective, damaged, misdescribed, or incorrectly supplied products.

Please review the Returns & Refunds Policy before completing your purchase.

8. INTELLECTUAL PROPERTY

All content displayed on the ARISO website, including brand names, logos, designs, photographs, product images, graphics, written content, and other creative materials, is owned by ARISO or used with permission, unless otherwise indicated.

Such content is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, commercially exploit, or otherwise use our content without prior written permission, except where permitted by law.

Nothing in these Terms transfers ownership of ARISO’s intellectual property to you.

9. USER ACCOUNTS AND SECURITY

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, subject to applicable law.

You agree to provide accurate information and to update it when necessary.

Please notify us promptly if you suspect unauthorised access to your account.

We may suspend or restrict account access where reasonably necessary for security, fraud prevention, legal compliance, or the protection of our services, subject to applicable law.

10. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use external services, including payment processors, delivery companies, and social media platforms.

These services may operate under their own terms and privacy policies. ARISO does not control independent third-party services and is not responsible for their practices except to the extent required by law.

Your use of such services may be subject to additional terms imposed by the relevant provider.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, ARISO will not be liable for indirect or consequential losses arising from the use of our website or services where such losses are not reasonably foreseeable or are otherwise lawfully excluded.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including any applicable mandatory consumer protections.

ARISO does not guarantee that our website will always be available, uninterrupted, error-free, or compatible with every device or browser. We will take reasonable steps to maintain the availability and security of our services.

12. FORCE MAJEURE

ARISO will not be responsible for delays or failures to perform obligations to the extent caused by circumstances beyond our reasonable control, such as natural disasters, government actions, transport disruptions, widespread network failures, or other extraordinary events.

Where such circumstances affect your order, we will take reasonable steps to communicate relevant updates and address the situation in accordance with applicable law.

This clause does not remove any mandatory right to a refund or other remedy that may apply.

13. PRIVACY AND PERSONAL INFORMATION

Your use of our website is also subject to our Privacy Policy, which explains how ARISO collects, uses, stores, and protects personal information.

By using our website, you acknowledge that your personal information may be processed as described in that Policy, subject to applicable law and any consent requirements.

You can review our Privacy Policy through the relevant link on our website.

14. CHANGES TO THESE TERMS

ARISO may update these Terms from time to time to reflect changes in our products, services, business operations, or legal obligations.

The revised Terms will be published on our website with an updated “Last Updated” date.

Changes will apply as permitted by law. Where required, we will provide appropriate notice or obtain your agreement before the changes take effect.

Your continued use of our website after an update does not override any legal requirement for express acceptance.

15. GOVERNING LAW

These Terms shall be governed by the laws applicable to ARISO’s business, subject to any mandatory consumer protection or other legal requirements applicable to the customer.

Before publication, ARISO should identify its registered business location and obtain legal advice on the appropriate governing-law and jurisdiction clauses. Nothing in this section is intended to deprive consumers of mandatory rights available under the laws applicable to them.

16. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Any invalid provision will be interpreted or modified only to the extent necessary and legally permissible to achieve its intended purpose.

17. CONTACT INFORMATION

For questions concerning these Terms & Conditions, orders, or our services, please contact us using the details below.

Brand: ARISO

Email: [Insert official customer support email]

Website: [Insert official ARISO website URL]

Business Address: [Insert registered business address, where applicable]

Customer Support Hours: [Insert business hours, if applicable]

18. FINAL PROVISIONS

These Terms, together with any policies expressly incorporated into them, govern your use of the ARISO website and online store.

Nothing in these Terms is intended to remove, reduce, or waive any right or remedy that cannot lawfully be excluded under applicable law.

Thank you for choosing ARISO.